Your privacy, our priority at Drizzy Floors
At Drizzy Floors, we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or contact us. We believe in transparency and want you to feel confident about the privacy of your details as you explore our high quality flooring solutions, including hardwood, laminate, vinyl, and carpet.
Information we collect at Drizzy Floors
When you interact with Drizzy Floors, whether by visiting our website, placing an order for hardwood, laminate, vinyl, or carpet, or getting in touch, we typically collect certain information. This includes your name, contact information (such as email and phone number), addresses for delivery or service in Manchester or elsewhere, payment details for transactions, and specific project information related to your flooring needs. We may also gather basic website usage data to help us improve your online experience and showcase our work more effectively.
How we use your information
The primary reason we collect your information is to provide you with exceptional service and high-quality flooring solutions. We use this data to process your orders efficiently, schedule deliveries or services to your location in Manchester or elsewhere, communicate important updates about your purchase, and provide comprehensive customer support. Furthermore, your information helps us to continuously improve our products and services, ensuring we meet your expectations for beauty, durability, and comfort in residential and commercial spaces. This also aids us in attracting new customers and raising brand awareness.
Sharing, security, and your rights
Drizzy Floors takes your privacy seriously. We want to assure you that we do not sell your personal information to third parties. We may, however, share necessary details with trusted delivery services to ensure your flooring arrives safely, or with secure payment providers to process your transactions. In rare circumstances, we may also disclose information if legally required by authorities. We protect your personal details with secure systems, limited access controls, and encrypted payment processing. You have the right to access, change, or delete the information we hold about you. Simply contact us via our button to exercise these rights, or visit us at our physical store in Manchester.